Which insurance company takes care of it's insureds best?

According to an article published in "Labor in Northern Illinois" by Chicago Injury Attorney Clifford Horwitz, Farmers Insurance is #1 taking care of it's own insureds. He says: "While conditions may vary depending on the circumstances of the injury and the evidence available, on average, the following companies can be expected to treat their injured customers reasonably well." He Lists Farmers first and has negative things to say about our "Good Neighbor".